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Recent Reviews from Dyer & Dyer Volvo Cars

I would like to introduce myself as being a very frugal and conscientious customer. I am an Engineer and did a lot of research when it came to purchasing my wife a SUV. I looked and test drove all of the compact "luxury" SUVs and crossovers and each has there pluses and minus. I ended up purchasing a 2021 XC60 with the Monentum. I spoke to a variety of different dealers and ended up traveling 4 hours to Dyer and Dyer Volvo in Chamblee, GA. When I first called, I was helped by Sales person Victor Olin. He was very professional and understanding. We discussed different vehicles and options and he was more than willing to accommodate my requests. I told him my position and he respectfully listened and said he would see what he could do. AT first, I was a being a little unrealistic with my request in regards to price, but why not?? I asked him to give me an out the door price for the higher model Inscription which I thought my wife would like better. After getting the price which was I was very pleasantly surprised, told my wife, and she said we shouldn't buy the nicer one. I went back to Victor and he was very understanding and recommended a lower model which was the same color. He went back and gave me the out the door price which, again, I was very pleased. There were some options that were added and I asked if they could be removed and he worked with me to get the price where I wanted it to be. Not once was he disturbed at my requests and wanted this to work for a win/win. It was a little later in the evening when this transpired. I said OK' I'll call you tomorrow and lets make the deal. Well....the next day I got caught up and didn't call until later in the evening. To my dismay, Victor told me that the car was sold. At that point, I'm like "ya sure, you just don't want to give me the deal" (the issue was I needed to get a car ASAP because I just sold my wife's car!). I was wrong to think that of Victor because he called me the next day and said they got an early shipment in of XC60's and two of them were almost identical to the one I wanted. He gave me a better deal and I was elated to say the least. So I took the 4 hour trip with my son to pick the car up. prior to that I asked Victor if he could have everything to go and make my visit as short as possible. He said yes. I was a little concerned that once I got there, there was going to be these "hidden" costs that would be added on since they knew I was coming from 4 hours away and would most likely agree. When I got there, I met Victor and he immediately started the ball rolling. They had the car all prepped and ready to go. The finance person, also Victor, introduced himself to me and we started the paperwork. Of course, it is his job to explain and offer different protection packages to me and I told him I was not interested any of them. He said no problem and I understand. There was no pressure at all and I can't believe how quickly and efficiently the process went. The price was exactly what was on the worksheet they gave me. I am a very hard person to please and this dealership far exceeded my expectations. The dealership is a beautiful facility, and they have an incredible inventory. I was not paid nor am I a blogger to write this. I felt compelled to do it because this because by far, this has been the best car purchased I have ever made. I am 64 yrs old and have bought many cars. Five plus stars for my experience and hope you have the same if you deal with them. You will not regret it.

Don Cattoni Feb 25, 2021